Insight: Service and Standard Audits, Sales Training and Consultancy
Insight: Service and Standard Audits, Sales Training and Consultancy seeing your business through your customers' eyes

Insight was established by Nicki Osborne in 2004 to offer a level of professionalism, in terms of sales and service, to industries and sectors that had not yet embraced the benefits of adopting such professionalism. Initially securing contracts on the back of performance based results Insight has grown from strength to strength.  Now in its’ third year of trading Insight has a team of five dedicated individuals whose pooled talents help create bespoke solutions for local or national businesses.

Nicki Osborne Keith Osbourne Mark Sherriff Jenny Buxton Paul Edmonson
Nicki Osborne Keith Osborne Mark Sherriff Jenny Buxton Paul Edmonson
11 years professional experience from a contract leisure industry background. Enjoys challenge of balancing fulfilling career with family life, spends quality time in the gym and in the Cornish surf! Extensive professional experience in a variety of industries, having run several companies for 12 years, working his way up to the top from squash professional. Can talk for Great Britain and plays a mean game of golf off 14! 15 years in leisure operations, and Research & Development. Likes the cinema with his children and a nice pair of shoes! 3 years industry experience within call centres and HR. Efficiently manages the teams' workloads with a smile. Passionate about music and singing. Over 10 years hands-on operational experience in customer service. Enjoys sport.